The HubSpot suite makes it easy to manage your customer throughout their life cycle: website visit, form completion, phone call,s and email exchange, quote signing, support, and upsell.
HubSpot is made up of three main building blocks: Marketing Automation, CRM and Customer Service.
Marketing Automation. Create and manage multi-channel digital marketing campaigns, drive traffic to your website and capture leads. Thanks to automation (workflows), communicate in a personalized way with each prospect and nurture them until they are ready to speak to a sales rep.
CRM. Create contacts and deals, manage and automate your daily tasks (email, meetings, tasks, notifications, workflows) to focus on the most important: selling and building relationships with your leads and customers. Easily convert opportunities and build yourself a profitable customer base.
Customer Service. Once the opportunity is won, ensure maximum customer satisfaction with NPS surveys, a ticketing system and centralized customer knowledge.
Finally, HubSpot also offers a CMS to build beautiful web sites that are directly integrated with your marketing and sales tools.